Customer Reviews For The Honeywell Home X2S Smart Wi-Fi Programmable Thermostat with Flexible Schedule

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Product FAQs

Will the X2S Smart thermostat still work if WiFi connection is lost?

Yes, the temperature can be adjusted directly at the thermostat. However, some features, including geofencing, are managed only through the First Alert app and will not function while the connection is down. The thermostat will automatically reconnect to WiFi once the network is restored.

A change was made on the First Alert app but it has not shown up on the X2S Smart thermostat.

There may be a short delay after making temperature and setting changes in the First Alert app.

Can more than one user control the thermostat with the app?

Yes. Use the First Alert app to invite other users to download the app and share control of your thermostats. In the app, go to the hamburger menu and select “My Locations”. Select the location you want to add users to and select “invite user”.

Does this thermostat require a C-Wire for installation?

Yes. The X2S is a hardwired smart thermostat and requires a 24 VAC C-Wire (Common Wire) to provide constant power for the Wi-Fi connection and the backlit display. It is not compatible with battery-only power or high-voltage electric baseboard systems (120-240V).

What is "Geofencing" and how does it help save energy?

Geofencing uses your smartphone's location to determine when you have left the house and when you are returning. Through the app, the thermostat can automatically switch to an "Away" temperature to save energy while you're out and begin adjusting back to your "Home" comfort setting as you approach, ensuring the house is at the perfect temperature when you walk in.

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Read customer ratings and reviews for the Honeywell Home X2S WiFi Thermostat, Programmable with Flexible Schedule for Multi-Stage Conventional and Heat Pump Systems. Learn what other customers have to say about their experiences, including what they liked, how the Honeywell Home X2S Smart Wi-Fi Programmable Thermostat with Flexible Schedule met their expectations, and any concerns they encountered. These firsthand perspectives can provide helpful information beyond the standard product description.

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