Great Brands Outlet - | Customer Service

Great Brands Outlet Customer Service Help

COVID-19 Update on Store Procedures Click here to view information about how COVID-19 has impacted our store procedures.
Order Processing Processing timeframes, placing an order, and order processing notifications
Payment Methods Acceptable forms of payment with Great Brands Outlet
Phone Orders How to place an order over the phone with Great Brands Outlet
Sales Tax and Tax Exempt Sales tax, tax exempt, international taxes and when they are applicable
Terms Account Setting up a terms account with Great Brands Outlet for wholesale or bulk purchases
Clearance / Discounts Details regarding items put on clearance and current coupons or promotions
Wholesale or Bulk Purchases How to apply for a wholesale or bulk purchase with Great Brands Outlet
Freight Forwarders or Border Pick-Up Locations We currently do not ship to any Border Pick-Up or Freight Forwarder locations

General Shipping Information General shipping policies and procedures for all shipments
Economy Shipping Economy shipping policies, procedures, and timeframes
USPS Shipping U.S. Postal Service policies, procedures, and timeframes
FedEx Shipping Federal Express shipping policies, procedures, and timeframes
Drop Shipments Explanation of what drop shipments are as well as Great Brands Outlet drop ship policies
Countries We Ship To
Shipping Issues Shipping policies including damaged items, missing items, and undeliverable or refused packages

E-Mail Notifications Notifications you may receive from Great Brands Outlet via e-mail
Changing or Canceling your order How to change or cancel an order you have placed with Great Brands Outlet
Order Status and Tracking How to find out the status of your order and obtain the tracking associated with it
Request an Invoice How to obtain an invoice from any previous purchases made with Great Brands Outlet
Items Out of stock or on Backorder Why items are out of stock or on backorder and what it means

Account Info Learn how to create an account and what the benefits of having one are.
Item Subscriptions Learn more about item subscriptions and frequently asked questions about our subscription service
Security Checkout Security and Fraud Prevention
Warranty
Sales Policies Complete list of store policies and procedures

Great Brands Outlet Customer Service Help