Customer Reviews For The First Alert Water and Fire Protector File Chest, 0.62 Cubic Feet

Overall Rating

6 Reviews
5 customers recommend this product
William S Lucas
July 28, 2018
Verified Purchase


nancy mcdougal
July 13, 2016
Verified Purchase
Very Happy with Product

First Alert has quality products. Very happy with Chest. Ordered two, still awaiting second chest to arrive

Joseph Davis
April 9, 2015
Verified Purchase
Great customer service!!

Exactly what I needed, exactly what I ordered. I had a small order issue I called in and it was handled immediately, no waiting, no run-around. I'll definitely be ordering again! Thanks to customer service for their great work.

Joy Benson
March 16, 2015
Verified Purchase

Is the perfect size and weight, and quality construction. Highly recommend.

Peter Terrace
April 7, 2012
Verified Purchase

arrived in no time. And it was just what I needed. I will be buying another one soon asI need another

isabel epstein
September 12, 2011
Verified Purchase

I have not received the item ordered. They sent the wrong item and I have to wait until the end oof September before the correct chest will be available

We apologize for the incorrect safe the manufacturer sent you. I know we have been in contact with you in regards to this issue. You agreed to keep the incorrect safe (at no additional charge)and the item you ordered will be sent out as soon as it is in stock. It was our understanding you were ok with this arrangement.
How can I replace the keys or get the combination to my safe?
If you misplaced your keys, or forgot the combination to your safe, please fill out the Combination/Key Request Form, have it notarized and submit the completed form via email, mail, or fax. Contact information may be found on the form.
Where can I find the key number?
  • Engraved on the key itself.
  • Engraved on the lock cylinder.
  • Engraved underneath the black plastic cap that says digital electronic safes.
  • The silver sticker on the bottom right hand corner of the Anti-Theft Safes.
  • On the key cover.
My key is not broken, but it does not work in the safe. What should I do?
It may be possible that some debris/dust is caught in the lock of your unit. Please try the following:
  1. Check the engraved key number and verify it matches the engraved letter on the key cylinder.
  2. Spray WD-40 oil in the lock.
  3. Tap it lightly with a hammer.
  4. Try the key again. If the key still does not work please contact Consumer Affairs at 1-800-323-9005 for more information.

First Alert 2037F Fire and Water Protector File Chest

The First Alert 2037F Fire and Waterproof Hanging File Chest is perfect for storing and organizing your valuable documents, credentials and hanging file folders. This UL classified First Alert Media Protection Chest has been tested to withstand an external temperature of up to 1550°F for half an hour. This First Alert Security Chest has also been independently verified to protect digital media such as memory sticks, CD's, DVD's and external hard drives. The First Alert 2037F Fire and Water Protector File Chest also features a waterproof seal that will protect valuables

Independently Tested for Durability

Designed to withstand external temperatures of up to 1550°F for up to 30 minutes, this security safe has been independently verified to protect digital media such as memory sticks, CDs, DVDs, and external hard drives. The document safe helps keep your important documents, jewelry, money, and other small items safe from fire damage. The safe also features a waterproof seal which protects your valuables if the case happened to be sprayed or even submerged in water.

Compact and Portable Design

Keep your items safe from fire at home, in the office, or on the go with the 2037F key safe. This compact safe box has a capacity of 0.62 cubic feet and features a convenient built-in handle for easy portability.

Clamping-Style Lock Secures Your Valuables

The fire-safe box is equipped with a key lock and a clamping-style latch to protect its contents from theft. It includes two keys, so you have a backup in case one is misplaced.

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