Account Info

Creating a www.greatbrandsoutlet.com account is easy (you do not need an account to place an order):

When checking out, make sure to select the "New Customer" option. All you need to start is a valid email and a secure password of your choosing. After you complete your purchase, your account will be created and you will immediately gain all the benefits of being an account holder. If you already have an account setup, you can sign in to your account here.


Benefits of having a Great Brands Outlet account:
  • Real time status updates on all your orders and returns.
  • Ability to see detailed order history.
  • Eligibility to enroll in subscription items to receive reoccurring discounts.
  • Access to more store features and quicker help times.
  • Connection to a dedicated sales representative if placing bulk orders.

Things you can change on your account:
  • Email Address and password.
  • Unsubscribe from email promotions.
  • Item subscriptions.
  • Delete Your Account / remove your information.
We respect your privacy and are committed to protecting any personal information you may provide us through our Website. View our privacy policy for more info.
Sign In To Account

Select a help topic

Order Management

Learn how to change or cancel a recently placed order, track shipped items, and request an invoice.

Order Management
Shipping and Delivery

Review shipping method policies, delivery estimates, and what to do if an shipment is damaged or missing.

Shipping and Delivery
Returns and Refunds

Review our policy on how to handle returns and deal with damaged or defective items.

Returns and Refunds
Account Management

Learn about setting up a customer, terms, or wholesale account and managing subscriptions.

Account Management
Sales Policies and Payments

Info on how we process orders, sales tax, payment methods, site security and other policies.

Sales Policies and Payments
Contact Us

Info on the best contact method for product technical support or specific order related questions.

Contact Us

F.A.Q. from customers

Haven't found the answer? We can help.

Contact Us

Contact options may differ depending on the type of help you need.

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